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30/03/2011

The Herald Focus Article     

Web Easiest Way To Book Trips

 Article photo

Eastern Cape based tourism industry researcher, Wouter Hensens (above), has written his doctoral thesis on how the world wide web is rendering moot the traditional tourism star rating system.

Wouter Hensens doctoral thesis has made the front page of yesterday's "Focus" section of The Herald Newspaper.  He had focused his thesis on the tourism search-engine, TripAdvisor.  His brief was to develop a unique hotel classification system and his main finding in his thesis was there was no correlation bewteen star ratings and ratings left by guests staying at the hotels.

The NMMU is very proud of Wouter's work and we all believe that his outstanding research has the potential to change the way the hotel industry focus on their rating systems.  Wouter will receive his doctorate next month.

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