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School of Management Sciences


Lecturers from the School of Management Sciences attended the 9th International Business Conference held in Zambia.

The following papers were presented at the conference:

  • Brand perceptions and customer experience in the South African clothing retail industry: influences on buying behavior. Prof Chantal Rootman, Dr Janine Kruger and Mr Rene Xavier Owona Ndi. WON 3RD PLACE BEST PAPER.
  • Perceptions regarding sustainability planning in organisations. Ms Shelley Saunders, Ms Jasmine Goliath & Prof Elroy Smith
  • Age and perceptions of success among family business owners. Ms Janine Scheepers, Prof Shelley Farrington, Prof Elmarie Venter & Ms Shelley Saunders.
  • Influence of institutional factors on performance of training institutions in a developing country. Mr Fabiano Okware, Prof Sandra Perks & Prof Elroy Smith.
  • The influence of authentic leadership on the financial performance of SMEs. Prof Shelley Farrington & Ms Shelley Saunders. WON 2ND PLACE BEST PAPER.
  • Perspectives of key stakeholders during mentoring of black-owned small businesses: Does culture matter? Ms Makatleho Mataboe, Prof Chantal Rootman & Prof Elmarie Venter.
  • The impact of clients' decision-making process on health care consumption in private health institutions. Ms Voke Akponah, Dr Janine Kruger & Prof Eileen Noxolo Mazibuko.
  • Standards and indicators for sustainability reporting in South African businesses. Ms Heidi Janse van Rensburg & Prof Miemie Struwig.
  • Assessing the learning experience of undergraduate commerce students: A proposed model and measure of lecturer controlled factors. Mr Paul Tai-Hing & Ms Tracy Beck.
  • The influence of African negotiators' competencies on the success of foreign business agreements. Prof Eileen Noxolo Mazibuko & Mr Ahmad Burhan.
  • The significance of public sector assistance on cluster performance in a less developed region. Dr Jo Zeelie & Prof Hendrik Lloyd.
  • The influence of selected demographic variables on contemporary leadership styles. Mr W Kupangwa, Dr R Lillah & Prof Shelley Farrington.
  • Eco-friendly retail product attributes, repurchase intentions and the moderating role of customer attributes. Prof Jobo Dubihlela & Ms T. Ngxukumeshe.

ABOVE (from left to right): Prof Chantal Rootman (NMMU), Prof Stephan van der Merwe (NWU) and Ms Shelley Saunders (NMMU)